FinancialForce offers business services and business process outsourcing (BPO) organizations a modern ERP suite that drives operational efficiencies while also improving customer experience and business success.
INTELLIGENT ANALYTICS
Quickly identify opportunities to grow contract revenues and profitability with role-based, out-of-the box analytics. Help your employees streamline every customer touchpoint with the right information at the right time, in the field and the office.
OPPORTUNITY-TO-REVENUE
Modernize your entire opportunity-to-revenue processes to control costs, forecast results with greater confidence, and increase cash flow and working capital.
SERVICES AUTOMATION
With the master customer record as your single source of truth, you get full visibility into the entire customer lifecycle from opportunity to renewal. Eliminate broken “handoff” and “over-the-wall” processes, and instead provide a unified experience for both customers and project staff.
BILLING & REVENUE MANAGEMENT
Better monetize your business services, including offerings that require fixed assets and tangible goods. Outsourced IT and managed services, field services, support contracts, subscriptions, and usage-based pricing models—all sources of billing and revenue management can be accommodated and consolidated.
SALESFORCE PLATFORM
Natively built on the Salesforce platform, FinancialForce gives you even more value when combined with the world’s #1 CRM and cloud platform. Instead of maintaining brittle integrations and multiple application architectures, you can focus on serving customers and allocating more IT dollars towards growing the business.